Real-World Use Cases
Discover How AI Agents Drive Real-World Value Through Proven Projects
Questioner AI Agent
Industry: Consulting firm
Description
Automating the processing and scoring of complex questionnaires and forms for a consultancy agency.
Functionality
- Pulls out questions automatically from uploaded docs (Word, PDF).
- Scores and sorts answers using smart rules.
- Creates handy summaries, action steps, and a maturity dashboard to keep things on track.
Results
Before
- Hours or days spent manually reading and scoring large questionnaires.
- High chance of subjective bias or inconsistent scoring.
- Delayed client feedback.
After
- Up to 80% reduction in processing time.
- More consistent, objective scoring.
- Faster turnaround for clients, boosting satisfaction and repeat business.
Metrics
Cost Savings:
- 60-80% labor reduction in administrative form processing.
Time to Implementation:
- 2ā6 weeks, depending on complexity of forms and scoring rubrics.
Key EVALS:
- Accuracy vs. Manual Scoring -> Errors drop significantly when using AI.
- Speed of Completion -> Reduced from days to hours.
- Scalability -> Easily handles more questionnaires as demand grows.
Intelligent AI Chat Sales & Support Agent
Industry: Homeowners association/building management firm.
Description
Delivering respectful, senior-friendly support for legal, organizational, and service-related questions in a homeowner/community management environment, while also identifying sales opportunities.
Functionality
- Provides support on community rules, organizational matters, and day-to-day living topics based on an internal knowledge base.
- Offers commercial services (e.g., premium legal or support packages, additional paid features) to visitors when appropriate, using a proactive yet user-friendly approach.
- Uses decision trees and user data to identify potential hot leads and escalate them to a sales funnel or schedule follow-up calls.
Results
Before
- Overburdened support staff juggling frequent repetitive inquiries about fees, membership rules, facility use, or platform navigation.
- Inconsistent and incomplete answers staff may not have the latest updates on regulations or the correct sales offerings.
- No streamlined sales channel for those who need deeper or premium services, leading to missed revenue.
After
- Up to a 60% drop in live support calls and tickets due to instant, AI-driven responses to common questions.
- Consistent, friendly, and āsenior-accessibleā service that references up-to-date info for both operational and commercial offerings.
- 30% increase in user queries leading to product or service recommendations, as the chatbot proactively identifies needs and suggests relevant paid or premium options.
- Reduced waiting times from hours to seconds, boosting overall customer satisfaction and trust in the platform.
Metrics
Cost Savings:
- Up to 60% reduction in support hours for frontline issues, plus additional revenue capture from prompt upselling of premium consultations.
Time to Implementation:
- 4 weeks to integrate the AI chat with internal knowledge bases, sales funnels, and to tailor the tone for older or non-tech-savvy users.
Key EVALS:
- First-Contact Resolution (FCR) -> Common operational and basic legal queries are fully handled by the agent.
- Average Response Time -> Instant, automated replies instead of hours-long email or phone queues.
- Upsell & Cross-Sell Effectiveness -> Measures how effectively the agent identifies user needs and offers relevant paid products/services.
- Customer Satisfaction (CSAT) -> Senior users particularly appreciate quick, clear explanations and polite prompts about additional paid options.
Enterprise Solutions Enhanced by AI
Harnessing AI Elements and Cutting-Edge Technologies for Real-World Impact
Cloud Cost Optimization
Enterprise company
One company saved millions on cloud expenses by leveraging AI-driven insights into their usage and spend patterns. With precise recommendations, they reduced unnecessary costs while maintaining continuous operations no disruption required.
Reduced Software Spend
Midsize business
Enterprise environments can include thousands of software licenses spanning multiple vendors. By standardising and optimising this āsoftware ecosystem,ā companies lower costs, strengthen IT security, and improve workforce efficiency. AI analysis pinpoints overlapping or underutilised tools, ensuring every license contributes real value.
Improved Governance & Collaboration
Multiple companies
Teams often struggle with inefficient workflows and siloed communication. AI-powered assessments identify gaps in collaboration, helping organisations streamline processes, enhance governance, and boost overall productivity.
Boosted Operational Efficiency
e-commerce
Complex processes and outdated methods can undermine an organisationās profitability. Through detailed AI evaluations, enterprises uncover improvement opportunities, eliminate bottlenecks, and ultimately increase their bottom line with more agile, efficient operations.
Are You an IT Consulting Provider? Launch Your Own AI Consultant Platform.
Empower your company with data-driven insights, reduce operational costs, and accelerate business growth. Our AI-powered platform is fully customisable to your niche and industry needsāhelping you stand out from the competition and deliver real, measurable results.
Curious how AI can cut costs and increase revenue?
Book a free 30-minute Zoom session to explore whatās possible.
Limited availability ā reserve your spot now.
Submit Request
alex@shurco.ai
Liverpool, L3 1BJ, United Kingdom
2025 shurco.ai Ā© All rights reserved.
